Founded in 2008, Complete Merchant Solutions (CMS), has established itself as a trusted leader in the bankcard merchant services industry and continues to be recognized as one of the fastest-growing merchant acquirers in the nation. CMS supports thousands of customers across the U.S. and safely and securely processes over two billion dollars annually. This rapid growth is not by chance or good fortune alone, CMS’ principals possess more than 80 years of combined industry experience and are fanatically passionate about four things:

 • Innovating the electronic payments industry

• Maintaining a family-like work environment for our extraordinary team members

• Providing world-class support to our clients and fostering a customer-focused business strategy

• Creating competitive advantages for our network of value-added resellers and partners


Our objective, from the beginning, has been to build a strong leadership team and create an environment of trust for CMS team members. Companies are often a reflection of the culture established by the leadership team. If team members feel valued and secure, they will genuinely care about the company and take the time to ensure customers and partners are given the attention they deserve.


Our highly trained staff is dedicated to maintaining the highest levels of professional standards and we pledge to provide each customer with a fast, friendly, and reliable service. We understand that every business is different, with unique and individual challenges. We also understand that managing electronic payments is simply a function of your operations and not your core business. CMS is committed to providing personalized, industry-leading training and support for our merchants to make the process of managing your payments as hassle-free as possible.

Please feel free to download a copy of the Merchant Handbook for your records.

Article ID: 36000166996