Please send your answers to these questions to risksupport@nex.io to have your account evaluated for a monthly limit increase:

What is driving the increase in volume?

What do you expect your average monthly volume to be going forward?

What is your average fulfillment time (i.e., the time between when a customer places an order and when they receive the goods or services)?

As part of this review, we may request recent financial statements and/or bank statements to validate the information provided. This review is a standard part of our risk oversight process and is designed to support growth while protecting both your business and the payments ecosystem.

You receive a response from that risk email with a decision.