How To...

How to Change Your Bank Account
It is imperative for the CMS to maintain accurate and up-to-date bank account information for your business. This facilitates prompt payments and smooth han...
Fri, 2 Feb, 2024 at 10:57 AM
How to Change Your Address, Phone, Email with your Merchant Account
  For compliance with the security protocols of our financial partners, it is required to submit a duly signed Address, Phone, Email Change Request Form fo...
Fri, 17 Nov, 2023 at 3:41 PM
How to Change a Card Type on Your Merchant Account
Due to security with our financial institutions we are required to provide a signed Add Change Card Type Request Form.  This form can be found attached to t...
Wed, 22 May, 2019 at 2:38 PM
How to Change Your Doing Business As (DBA) Name
In alignment with security requirements set by our financial institutions, a signed 'Doing Business As' (DBA) Change Request Form is mandatory for a...
Fri, 17 Nov, 2023 at 3:44 PM
How to Change Your Account to Seasonal
Due to security with our financial institutions we are required to provide a signed Merchant Account Seasonal Request Form.  This form can be found attached...
Tue, 28 May, 2019 at 8:50 AM
How to Request a Processing Volume Increase
Merchant accounts are approved for a monthly processing volume (sales) amount during the underwriting process with CMS. This limit may need to change when ...
Fri, 17 Nov, 2023 at 11:19 AM
How to Request a Reserve Release
After your merchant account has been closed for a period of time and no further chargebacks have been processed, a reserve release may be requested. Release...
Tue, 16 Jul, 2019 at 8:58 AM
How to Change your Billing Descriptor
It is important to have an accurate business descriptor appear on cardholder statements for purchases from your company. This minimizes retrieval requests a...
Tue, 16 Jul, 2019 at 8:57 AM
How to Run a Test with Standard Card Brand Test Cards
Depending on the card type will depend on which test card you would like to use.  Below is a list of card types and their associated test cards with the car...
Wed, 17 Jan, 2024 at 5:12 PM
Terminal Return/Disposal Guide
If a merchant is wanting to return their terminal, this scenario can go two ways  1. If the terminal is functional: and they are insistent on wanting a ...
Thu, 18 Jan, 2024 at 12:27 PM