Common Q & A

Chargebacks
Chargeback Overview A chargeback is a dispute between a merchant and its customer (who paid by credit card). The customer or cardholder claims that thei...
Wed, 22 May, 2019 at 1:34 PM
Chargeback Overview
Chargeback Overview A chargeback is a dispute between a merchant and its customer (who paid by credit card). The customer or cardholder claims that thei...
Wed, 22 May, 2019 at 1:35 PM
Understanding Interchange
Understanding Interchange The credit card payment network delivers immense value to all constituents in the payments chain. This complex financial system e...
Wed, 22 May, 2019 at 1:27 PM
Decline Reference Guide
Decline/Error CodeDescriptionSolutionDeclinedThe card was declined by the issuing bank.Ask for another Form of PaymentDo Not HonorThe card was declined by th...
Wed, 22 May, 2019 at 1:28 PM
Credit Card Transaction Flow
What happens after a credit card is swiped or keyed? There are two main 'processes': Authorization and Settlement. Each function requires a series...
Wed, 22 May, 2019 at 1:36 PM
Nexio Introduction
Article ID: 36000132859
Wed, 22 May, 2019 at 1:28 PM