Common Q & A
Chargeback Overview A chargeback is a dispute between a merchant and its customer (who paid by credit card). The customer or cardholder claims that thei...
Wed, 22 May, 2019 at 1:34 PM
Understanding Interchange The credit card payment network delivers immense value to all constituents in the payments chain. This complex financial system e...
Tue, 5 Oct, 2021 at 11:13 AM
Decline/Error CodeDescriptionSolutionDeclinedThe card was declined by the issuing bank.Ask for another Form of PaymentDo Not HonorThe card was declined by th...
Wed, 22 May, 2019 at 1:28 PM
What happens after a credit card is swiped or keyed? There are two main 'processes': Authorization and Settlement. Each function requires a series...
Wed, 22 May, 2019 at 1:36 PM
100% Reserve Holding 100% of daily processing. Merchant will not receive deposits. ABA American Bankers Association - the trade association of Amer...
Fri, 22 May, 2020 at 3:14 PM
The best way to engage PayU with a customer inquire is to follow the below steps. 1. Have the merchant open a ticket locally, if there are any delays th...
Wed, 16 Sep, 2020 at 7:19 AM
We certainly live in unprecedented times! The Covid-19 virus is spreading rapidly, every citizen and company needs to do what they can to combat the spread ...
Wed, 4 Nov, 2020 at 2:51 PM
Complete Merchant Solutions (“CMS”) has reached agreement with the Federal Trade Commission (“FTC”) to resolve all outstanding issues, including CMS’s lawsu...
Wed, 9 Dec, 2020 at 4:33 PM