Common Q & A
What is a Chargeback? A chargeback is a dispute initiated by a credit card holder (the cardholder) against a merchant, asserting that a purchase or serv...
Thu, 16 Nov, 2023 at 4:34 PM
Understanding Interchange The credit card payment network delivers immense value to all constituents in the payments chain. This complex financial system e...
Tue, 5 Oct, 2021 at 12:13 PM
Credit card transactions can be declined for various reasons, each indicating a specific issue that might need attention either from the cardholder, the mer...
Thu, 16 Nov, 2023 at 4:33 PM
What happens after a credit card is swiped or keyed? There are two main 'processes': Authorization and Settlement. Each function requires a series o...
Thu, 16 Nov, 2023 at 4:34 PM
Common Terminology and Acronym's 100% Reserve Definition: A situation where the merchant's bank withholds 100% of the daily processing volume, ...
Fri, 17 Nov, 2023 at 11:07 AM
We certainly live in unprecedented times! The Covid-19 virus is spreading rapidly, every citizen and company needs to do what they can to combat the spread ...
Wed, 4 Nov, 2020 at 2:51 PM
Introduction Rapid Dispute Resolution (RDR), a critical component in credit card processing, plays a significant role in managing disputes and chargebacks. ...
Fri, 17 Nov, 2023 at 11:17 AM
What is a Chargeback Cycle? From a merchant's perspective, the chargeback cycle involves several stages, each requiring specific actions and attenti...
Fri, 17 Nov, 2023 at 11:18 AM
For several years, we have discussed the eventual necessity of sunsetting Slyce. With the recent changes in Mastercard’s security requirements for payment s...
Fri, 19 Apr, 2024 at 1:42 PM