This article will walk you through how to create an additional user within the Complete Gateway.  Once logged in you will find a series of tabs listed at the top of the screen, select the Settings tab.  A sub menu will appear with additional tabs, select the Users tab.  This screen will show all users currently available within the gateway.  From here select the Add User button.

The User Editor screen will appear providing you with several options.  First, complete the User Information by adding the username, email address and password to the left of the screen.  

The Permissions section will allow you to provide difference access points to the user within the gateway.  If you would like this user to only have access to reporting you will select the Reports option.  If you would like the user to only run sales transaction, select the Sale option under the Virtual Terminal section.  

You will find that the Permissions section is the same as the menu tab at the top.  If you want your user to have access to the tab(s) and the information in the tabs select that potion in the Permissions section.

If you have any further questions on setting up a new user or would like to learn more about the Complete Gateway, feel free to reach out to Customer Support at 1-877-267-4324 or support@nexiopay.com.  

Article ID: 36000132556