Customer Support

Closures, Rate Changes, Bank Changes, Address, Email, Phone, Fax,

Account Closure Request
***If the Merchant requests for a closure BEFORE speaking with their sales channel (1099, Strategic Partners, or Direct Sales) redirect them to the sales te...
Thu, 6 Oct, 2022 at 2:13 PM
What is a Descriptor?
A descriptor explains charges or payments on bank statements and includes information that banks and card networks require to help customers understand thei...
Thu, 17 Nov, 2022 at 1:22 PM
What is a Days Hold/Funding Time?
A day(s) hold/funding time is when a credit card processor pauses settlements and instead holds all processed funds in security rather than depositing the m...
Thu, 17 Nov, 2022 at 2:19 PM